As more and more organisations are expected to calculate their environmental impact, they are asking themselves how to motivate and train their people and how to help them cope with fear of the complex and unknown processes they must navigate. At BDO, we face these challenges too. BDO is a complex organisation, consisting of over 100 independent member firms spread across multiple geographies globally. This structure poses unique challenges, particularly when it comes to achieving a global commitment like net-zero, where the entire organisation must work as one.